Our Services


network-administration

What We Do

TRTS is an information technology (IT) specializing provider specialized in IT strategy consulting, systems integration, managed services, network administration, service desk support, PC repair, and data sanitization.

We are conveniently located in Archbald, PA and happy to serve the business and residential community in our region. Our location gives our clients options on how to care for their IT needs. You can work with our technician to resolve a technical concerns over the phone or for more complex issues and computer problems, many of our customers find it easier and faster to drop off their machine with a friendly face and make arrangements for it to be picked it up when the work is completed.

The TRTS technicians will also come on-site for repairs, installations and consultations. Please check out our services for additional information.

IT Strategy Consulting

The business environment today is filled with an array of challenges and opportunities. Selecting the right IT solutions, and successfully implementing and managing that solution is one of them. But when done correctly, any size firm can overcome organizational barriers and realize success.

Systems Integration

The TRTS technicians are trained to handle the implementation of software applications as well as hardware that are produced by different vendors. When engaging in such a project, system integrators need to understand the current and future systems, as well as the business needs in order to seamlessly integrate the solution. The TRTS technicians excel in this service.

Managed Services Provider

TRTS understands that computers are like cars, and thus a scheduled proactive service approach is safer and more cost effective than a reactive approach. Likewise, we have institute a managed services platform with the goal of supporting and managing our customers IT needs.

Network Administration

TRTS recognizes the importance of your computer infrastructure and the need for it to be available at all times. To that end, we have assembled a team of technicians aimed at keeping you running efficiently and effectively. We help firms throughout Northeastern Pennsylvania with their on-site maintenance needs for computer hardware and software systems.

Service Desk Support

TRTS offers an 8am - 5pm help desk which acts as a Single Point of Contact ("SPOC") for all of your IT needs. Typically team members are able to answer calls within the first 3 rings, thus avoiding painful hold times. Sometimes problems can be resolved with a quick phone call, if not then a technician can be dispatched to address your needs.

Computer Repair

At TRTS, our diverse service team has extensive experience troubleshooting both software and hardware issues with PCs and servers. Collectively the department embraces challenges and we take pride in our years of successful solutions. As technology changes the team keeps abreast of new information and products. We are capable of assisting you with any of your computer repair needs.

Data Sanitization

TRTS offers our clients a responsible process for the removal of sensitive data from their computers.